IA National Data Service – August 2022 Update

Crime

June 2022 monthly and 12 monthly rolling average data were uploaded on 5th of August.

Economy & Employment

The Apprenticeships dataset was updated on 5th of August.

Claimant Count (July 2022) was updated on 16th of August.

People in Universal Credit (July 2022) was updated on 17th of August.

Environment

The Emissions dataset was updated on the 10th of August. The figures for carbon dioxide were updated and new figures included for methane and nitrous oxide.

Annual Population Survey

The data for Apr 2021- Mar 2022 was added on 16th of August (out of cycle).

IA National Data Service – July 2022 Update

Population

Census 2021 headline data added – read more here.

Crime

May 2022 monthly and 12 monthly rolling average data were uploaded.

Economy & Employment

Claimant Count (June 2022) was updated.

People in Universal Credit (June 2022) was updated.

Environment

The Waste dataset was updated on the 12th of July.

Housing

The Household Projections dataset was updated on the 15th of July.

The House Prices dataset was updated on 23th of July.

Children and Young People

The Absences dataset was updated on the 29th of July.

IA National Data Service – June 2022 Update

Crime

April 2022 monthly and 12 monthly rolling average data were uploaded.

Economy & Employment

Claimant Count (May 2022) was updated.

People in Universal Credit (May 2022) was updated.

Deprivation

The Fuel Poverty dataset was updated on the 9th of June.

Environment

The Electricity and Gas consumption dataset was updated 9th of June.

IA National Data Service – Census 2021 first results

The first results of Census 2021 were added to the National Data Service on 4th July 2022 and are now available for viewing.

This brand new set of around 140 indicators can be found in the the Population theme, under a Census 2021 subtheme. This dataset combines the first release results for 2021 – available at local authority, region and country level for England and Wales – with the closest equivalent data selected from NOMIS for 2011, 2001 and 1991 to show change over time in the headline data. The population estimates are broken down by sex, broad age group and 5-year age groups.

Note that there may be some differences to the basis on how the values were generated. Note also that this first release data for 2021 gives figures rounded to the nearest 100 – later release will be unrounded and can be expected to show some differences to these figures.

For customers with a managed Data Observatory website, the data are displayed in the following places:

1) Population reports for top and lower tier local authorities (updated 7th July 2022)

NDS report with Census 2021 data

2) Population Map Explorer (updated 4th July 2022)

Map Explorer with Census 2021 data

3) Data Explorer (updated 4th July 2022)

Data Explorer with Census 2021 data

We will add further data from Census 2021 to the National Data Service once these have been released. You can read the release plans from ONS for the data here.

Technical Support for InstantAtlas

 – Please note that this post does not apply to technical support for the InstantAtlas Desktop product, or to International customers of any InstantAtlas product. – 

From 1st July 2022 we are changing the way that we interact with InstantAtlas customers in the provision of Technical Support. Support for InstantAtlas will be provided through the Esri UK Technical Support helpdesk, which brings our support service for InstantAtlas in line with that of all other Esri UK products and services. This will replace the use of the support@instantatlas.com email address and should be used for all issues with the software, data and websites provided by Esri UK, including feature requests.

Authorised Callers

To log a support case via My Esri or the over phone, you will need to be an Authorised Caller. An Authorised Caller is a designated individual who may contact Esri UK online or by telephone to request Support. Your My Esri Administrator has the ability to manage your organisation’s allocation of Authorised Callers.

Your Authorised Callers must be prepared to provide your Esri customer number and as much information as possible regarding the issue being reported, such as the version of the software and operating system affected, steps to reproduce the problem, and the exact text of any error messages.

The Esri UK Technical Support Team handle cases for many different software products, so please be as specific as you can when raising your question or issue. Please provide links and screenshots where appropriate.

Submitting Cases Online using My Esri

My Esri is a single location online where you can manage all aspects of your relationship with Esri UK. My Esri consolidates your organization’s information into a single experience, including data from Support, Customer Service, Events, and Training. My Esri also contains software downloads and authorisation numbers necessary for you to install and activate Esri products (note: not necessary for InstantAtlas).

My Esri – Signing in and Navigating to the Support Page

You can sign in to My Esri by visiting https://my.esri.com/. You can use your existing Esri Account to sign in. If you do not already have an account, you can create one from the Sign In page in My Esri by clicking on Create a Public Account.

Steps for navigating to the Support page:

Step 1: Click on the tab My Organizations located at the top of My Esri page.

Step 2: Ensure your organization (customer number) in the dropdown menu located in the upper right corner of My Esri page is selected.

Step 3: Click on the subtab Support at the top of My Esri page.

Step 4: Navigate to the various Support pages by clicking on the Support menu items located on the left of My Esri page: Support Overview, Recent Activity, Request Case, Manage System Profiles, Cases, Bugs, Hot Fixes, Authorized Callers.

My Esri – Request Case

Please ensure that each issue is logged as a separate case and avoid adding multiple questions together in one case.

Steps for submitting a case:

Step 1: Navigate to the Support page (see My Esri – Signing in and navigating to the Support page).

Step 2: Click Request Case. The steps below apply if the ‘By describing your product’ option is selected.

Step 3: Select ‘More products’ from the Product Category menu.

Step 4: Select ‘Other’ from the Product Sub-Category menu.

Step 5: Select the appropriate Product. The table below provides some examples to guide you.

 

Product in My Esri When to use Example
InstantAtlas Data Observatory

 

A general issue relating to the observatory solution, including the front-end website Why is the text I have added in WordPress not displayed in the website?
National Data Service

 

An issue specifically related to the data in the National Data Service and how this displays in the reports and apps Why are the latest population estimates not showing for the wards in my area?
InstantAtlas Data Explorer

 

An issue specifically relating to the functionality of the Explorer apps embedded in the observatory website Why am I unable to locate the data I am searching for using the Data Explorer?
InstantAtlas Report Builder

 

An issue specifically relating to the use of the Report Builder app to create your own reports Why when I add a bar chart widget to my report does it not show the correct data?
InstantAtlas Dashboard Builder

 

An issue specifically relating to the use of Dashboard Builder app to create your own dashboards Why am I unable to connect my CSV data source to my data layer?
InstantAtlas Data Catalog

 

An issue specifically relating to any of the tools belonging to the Data Catalog app Why am I unable to find my hosted catalog in the Data Catalog Manager tool?

 

Step 6: Select ‘N/A’ in the Version, Operating System, and Operating System Version menus.

Step 7: Click Next to enter the issues details, then click Next to fill in the addition contact information.

Step 8: On the request summary screen click Send Request.

Submitting Cases by Phone

When submitting new cases to Esri over the phone, your Authorised Callers are prompted to provide the following before being routed to the appropriately-skilled Support analyst:

  • customer number
  • the Esri product associated with the issue (please see table above)
  • a brief description of the issue

Authorised Callers are validated for submitting a new case upon providing their customer number. When calling back to discuss an existing case, the caller is prompted for the customer number and case number.

Phone number: +44 (0)1296 745 555

Available Monday to Friday, 9:00 to 17:30 excluding Public Holidays (England)

Exceptions

The only exceptions to the process described above are:

  • International InstantAtlas customers – customers based outside of the UK & Ireland should submit support cases using support@instantatlas.com.
  • InstantAtlas Desktop customers – irrespective of their location, customers of InstantAtlas Desktop should submit support cases using support@instantatlas.com.

IA Data Explorer 2.1.0 – 10 May 2022 Release Notes

List of changes

Ordering of indicators

We have improved the order in which the Data Explorer will display indicators from the National Data Service on initial load and when it is filtered to a theme (with no search term). Prior to this change, indicators in different themes were ending up with an identical score for the purposes of ordering, which resulted in an illogical and confusing list of indicators from different sub-themes. Where an indicator has supporting indicators (e.g. numerator, denominator, confidence intervals), such as much of the health data in the National Data Service, the supporting indicators are now consistently listed immediately below the main indicator to make it easier to read the list. On initial load, the ONS mid-year population estimates appear first, with the total population at the top of the list.

Table sorting

It is now possible to sort the columns ascending/descending in the table view by clicking on a column heading. The sorting state is maintained even if you switch to view data for a different geography.

Mixed data sources

We have made improvements to the way the Data Explorer works with a data catalog that references ArcGIS Enterprise services as well as services in ArcGIS Online, whether these are public or restricted. This is important for customers that host their own data catalog and wish to incorporate data from a mix of sources.

Custom metadata fields

Again, for customers hosting their own data catalog, any custom/extra fields added to the data catalog metadata table will now be displayed in the Data Explorer (in the Metadata view).

Hiding indicators

There is now a configuration option to hide indicators that do not have an entry in the data catalog metadata table. This can be useful to exclude certain indicators that need to be part of the catalog, but do not need to be listed in the Data Explorer.

Bug fixes

  • Unable to backtrack after insufficient rights to view a restricted indicator
  • ArcGIS Online token included in Share link when viewing a restricted indicator

We hope you will enjoy the new version of Data Explorer!

If you have any questions relating to this release please contact support@instantatlas.com.

IA Report Builder 2.2.0 – 15 October 2021 Release Notes

Overview

Report Builder version 2.2.0 fixes a number of bugs and also introduces functionality (beta) to import or link to other reports.

Bug fixes

  • Case sensitivity issue with feature ID field
  • Stacked bar chart with look-down comparison areas shhowing incorrect colours
  • Web map widget – visible layers not acting on raster layers
  • Text widget stripping text following a number (improvement to number formatting)
  • Editing table widget indicator aliases breaks widget height
  • Icon Chart widget height behaviour
  • “Fill to” settings missing from Icon Chart widget
  • Toggler widget not working on a phone screen
  • Report toolbar display issues on a phone screen
  • Commas missing between list of area names (#FNAMES) for aggregated reports

Importing/linking to other reports

It is now possible, for any page in a report, to specify another Report Builder report to import or to link to. This means that one report can be built from others, and that if linking is used, that any changes made to linked reports will automatically feed through to the parent report. This opens the door for a different approach to building and managing reports.

Note that this is beta functionality and we welcome any feedback on how we have implemented this in Report Builder. We created a help page and will be adding further information and examples to this.

To access the option to import or link, edit your report and click Pages > Current Page > Import or Link.

Report Builder option to import or link a report

You will be asked for browse in your ArcGIS Online organisation for a report design to import/link.

Report Builder choose report design option

We hope you will enjoy using this new functionality!

If you have any questions relating to this release please contact support@instantatlas.com.

IA Report Builder 2.1.0 – 19 July 2021 Release Notes

Overview

Report Builder version 2.1.0 introduces a new widget, the Toggle Content widget. This has been added in order to enable content sections in a report to be expanded/collapsed by the end user. Prior to the addition of this widget, the same “accordion” effect had to be achieved using styling in the website that the report was embedded into.

Toggle Content Widget

In the example below, the end user can click the button next to the Safeguarding heading to collapse the content below it (this is just an image, the toggle won’t do anything here!).

InstantAtlas Report Builder Toggle Content Widget

The different settings available for this widget are described on the widget help page.

Number Formatting

It is now possible to specify a percentage number format (P) for your widget to show data as percentages. For example, for a Data Table widget, locate the Number Format setting under Numbers & Values and replace this with P. For a Bar Chart widget, locate the Axis Label Format setting under Axes and type in P. Visit this page for more on the number formats supported in Report Builder.

If you have any questions relating to this release please contact support@instantatlas.com.

Tips for using Report Builder 2.0

A major new version of InstantAtlas Report Builder (version 2.0) is now available. Report Builder 2.0 is a complete redesign and rebuild of the application, keeping all that was good from version 1 whilst making the reports faster to load, easier to create, more responsive to different devices and more accessible to a range of users.

The process of building a report and editing widgets is essentially the same as in Report Builder 1. It was important to us that that existing users did not have to learn how to create reports all over again! However, there are a few notable differences within the Editor user interface that we thought we would point out  to make switching to using Report Builder 2 a little easier.

Saved report location

When you create a new report in 2.0, this will automatically be saved either in the root of your ArcGIS Online account, or if you selected a folder on the Report Builder homepage before creating your report, in that folder. You can always move this to a different folder if you need to using the ‘Move’ option in ArcGIS Online.

Context menu

We no longer override the browser’s context menu when right-click with your mouse on a report page in the Report Builder workspace. You can access the same functionality in other ways, either from the top menus, or in the case of pasting a widget, using the ‘jigsaw bar’ at the foot of the page or by selecting an existing widget on the page and clicking the page button that appears in the widget toolbar.

Setting Comparison Areas for a widget

This is now done from the Settings tab of the widget Data & Settings window – in Report Builder 1 it was done under the Data tab.

Setting a widget to show data for all areas

This is now done from the Settings tab of the widget Data & Settings window (usually in the Behaviour settings group which becomes visible when the advanced settings are toggled on) – in Report Builder 1 it was done under the Data tab.

Publishing reports as a bundle of static files

This was an option in Report Builder 1 option but has been dropped. It is unnecessary due to the way the reports load in Report Builder 2. It is entirely possible to use reports ‘live’ so that they always show the latest data in the report data source(s), and so that you do not have to publish them as static files each time the source data is updated.

Report navigation toolbar

By default, reports now show a toolbar at the top. This allows the user to switch page, print and return to the report index page with the list of features to select from. This toolbar can be hidden if necessary by clicking the Pages menu > Advanced.