Starting today (6th February 2019) if you are an existing customer you may notice some differences in Report Builder and Dashboard Builder. We have reorganised our products in the ArcGIS Marketplace to streamline and improve both your experience and our workflow. So from now, Dashboard Builder and Report Builder have been merged into a single product, InstantAtlas Report Builder+. If you have previously purchased a licence for either Dashboard Builder or Report Builder you can upgrade to the new Report Builder+ and next time you sign in we will ask if you want to do just that.
The sign in process has not changed. The only difference you will see is that the OAuth sign in (“Request for Permission”) screen will say “Report Builder+ wants to access your ArcGIS Online account information” rather than “Dashboard Builder wants…”.
The dialog box I see doesn't contain a button to upgrade!
You need to be an administrator of your ArcGIS Online account to perform the upgrade. If one of the administrators of your organisational ArcGIS Online account has access to Report Builder or Dashboard Builder you can ask them to log in and click on the “Yes, Upgrade” button. Alternatively they can go to the Marketplace listing of InstantAtlas Report Builder+ and select “Buy”.
I have selected to upgrade but the message keeps reappearing!
Please wait until the support team have activated your Report Builder+ subscription. You will receive an e-mail from ArcGIS Online confirming that this has happened. If you haven’t received this after one working day, please contact support@instantatlas.com.
I upgraded - now I can<span>’t</span> sign in to Report Builder+!
The sign in process has not changed, but the new license by member model means that you must assign a licence to a member of your organisation from the “Licenses” tab in your ArcGIS Online organisation’s console. If you need more licenses or you are having trouble with this please contact support@instantatlas.com.
notice some differences in Report Builder and Dashboard Builder. We have reorganised our products in the ArcGIS Marketplace to streamline and improve both your experience and our workflow. So from now, Dashboard Builder and Report Builder have been merged into a single product, InstantAtlas Report Builder+. If you have previously purchased a licence for either Dashboard Builder or Report Builder you can upgrade to the new Report Builder+ and next time you sign in we will ask if you want to do just that.